Professional Service
We are aiming at managing a cosy, safe and good living environment for owners and tenant and thus Owner Corporations can obtain best professional consultancy service, estate common area and facilities can be properly maintained and property value can be maintained and enhanced.
Property ManagementAdmin2022-08-24T13:54:04+08:00
- Our property management staff prudently manage properties in accordance with Building Management Ordinance (Cap. 344), Deed of Mutual Covenants; listen to the instructions/opinions of Owners’ Corporations, Professional Bodies and Property Management Services Authority; carry out the duties of property manager and formulate and implement House Rules.
- liaising with Owners’ Corporations, Owners/tenants and relevant government departments closely in order to solve daily management problems of buildings and nearby areas.
- preparing annual budgets and determining management fees; preparing monthly review of accounts, quarterly report of income and expenditure account and carrying out annual audit.
- managing all facilities and automatic equipment of buildings.
- handling tenders and outsource contract management matters including maintenance, cleansing and insurance etc.
- handling opinions, complaints and enquiries of owners/tenants promptly.
- formulating emergency plan and handle sudden and unexpected situations.
Comprehensive Security ServicesAdmin2022-08-24T13:52:56+08:00
- preparing patrol routes and electronic patrol points jointly with owners’ corporation; arranging for security guards to carry out periodic and ad hoc patrols with a view to preventing crime.
- 24-Hour round-the-clock high quality security services; providing on-job training for security staff in order to enhance their knowledge and morale; monitoring the performance of all security staff.
Cleansing ServicesAdmin2022-08-24T13:46:14+08:00
- preparing items of cleansing schedule and time table jointly with owners’ corporation; carrying out cleansing works and monitor its effectiveness.
- reviewing cleansing standards and assessing the performance of contractors’ works.
- keeping in view the outcome of recycling plan.
Maintenance/Improvement WorksAdmin2022-08-24T13:43:57+08:00
- inspecting the structure and all facilities of common area within the properties regularly in order to carry out repair and maintenance works in accordance with the building design and users’ requests.
- reviewing and assessing regularly repair schedules of all common facilities.
- carrying out repair/maintenance and exterior painting works to preserve property value.
Collection of Suggestions and OpinionsAdmin2024-04-13T13:13:49+08:00
- Suggestion Box is placed in the lobby of every building and estate management office. All suggestions will be handled direct by our property managers. Owners/tenants are welcome to provide us with opinions or suggestions.
- Owners/tenants may contact us via email and telephone hotline; or approach the estate office to make a complaint/suggestion.
- All providers’ information/data will be treated as strictly confidential and we will regard suggestions/complaints as opportunities to improve our services; problems will be handled promptly.
